Document Type



The University of Western Australia and Edith Cowan University


School of Arts and Humanities


Allan, A., McKillop, D., Macdonald, N., Carroll, R., Allan, M., & Drake, D. (2009). Parties’ perceptions of apologies in the State Administrative Tribunal and Equal Opportunity Commission of Western Australia. Perth, Western Australia: School of Psychology and Social Science, Edith Cowan University and the Law School, The University of Western Australia.


Complainants' and respondents' experiences of the settlement of equal opportunity complaints of discrimination or harassment were investigated. The aim was to gather information on the nature and value of apologies in the settlement process. One specific aim was to learn about parties' perceptions about the value of ordered apologies...

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