Title

Linking Ontological Conceptions and Mapping Business Life Worlds

Document Type

Book Chapter

Faculty

Faculty of Business and Law

School

School of Management

RAS ID

5680

Comments

Jackson, P., & Webster, R. (2008). Linking Ontological Conceptions and Mapping Business Life Worlds. In Handbook of Ontologies for Business Interaction (pp. 208-222). IGI Global.

Abstract

This chapter describes a methodology developed to elicit knowledge for the design of a corporate Intranet within a government agency. This Intranet was intended to supply knowledge management systems solutions to various problems such as work duplication, document location, and accessing tacit expertise that was distributed across different office locations and departments. An inventory of the pertinent knowledge was required. We situate our discussion of this undertaking within the context of ontology and what it means for something to be a depiction of a socially constructed reality, a representation of the knowledge of a group. We developed a methodology combining soft systems methodology, causal cognitive mapping, and brainstorming to create a knowledge ontology using UML class diagrams. The methodology offers an effective approach for understanding nonroutine yet rigorous knowledge work and conveying relevant and contextual knowledge to the designers of solutions.

DOI

doi.org/10.4018/978-1-59904-660-0.ch012

 
COinS
 

Link to publisher version (DOI)

doi.org/10.4018/978-1-59904-660-0.ch012