Document Type

Conference Proceeding


Australian Multicultural Interaction Institute


Faculty of Education and Arts


School of Education / Centre for Schooling and Learning Technologies




Pagram, J. E., & Cooper, M. G. (2012). Cross-cultural probing: an examination of university student ICT ownership and use of e-learning materials in Thai and Australian Contexts. Proceedings of International Conference: Innovative Research in a Changing and Challenging World. (pp. 328-40). Phuket, Thailand. Australian Multicultural Interaction Institute.


This paper reports on the second phase of an ongoing project being carried out at Edith Cowan University (ECU) in Western Australia examining ECU Education students’ ownership and use of information and communication technologies (ICT). It is critical that modern universities understand their students’ ICT capabilities in terms of hardware ownership, software facility, and preferences in order that online course and content delivery may be tailored to deliver effective, usable and engaging learning resources (Smith & Caruso, 2010). In addition, with universities placing greater focus upon attracting students from beyond the borders of any one country though e‐learning, it is equally important that we understand these basic capabilities more globally. In this second phase data was collected at a Thai university as well as in Australia. The objective being to both inform the individual institutions, and to provide comparative data. In particular the study gathered information concerning students’ self‐perceived software skills and frequency of use, hardware ownership and frequency of use, access to and location of Internet use, preference for various types of online learning materials, and access and use of university email and university online learning environments. An online survey consisting of both Thai and English language versions was used that fed respondent data into a common database for analysis.

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