Tracking and measuring engagement: a review of the literature
Faculty of Business and Law
Office of Associate Dean - Teaching and Learning (FBL)
A growing body of literature dedicated to critical discussions on university-community engagement suggests that universities are now, more than ever, commited to bcoming more engaged with their community partners. This type of engagement is defined by its focus on reciprocal, mutually-beneficial knowledge-driven relationships. In the literature, we read about the successses and failures of university-community engagement projects and practices, and the complexities of tracking and measuring such activities. The purpose of this Literature Review is to highlight some of the challenges and identify some of the approaches currently being used by universities to rack and measure their university-community engagement.