Australian and New Zealand Academy of Management
Faculty of Business and Law
School of Business
Telework is a rapidly growing work practice but its effects on employees’ psychological wellbeing have been little studied. A particular problem for remote workers is the potential loss of social support. Much research shows support from supervisors and co-workers increases employee wellbeing and reduces the negative effects of job demands. How telemediated social support functions in telework, and how much home-based support can replace it, have not so far been studied. A framework for research on social support in telework is presented in this paper. Social support can be provided electronically but how affects workers’ wellbeing and performance is an important concern for managers of teleworkers and researchers.