Document Type



International Federation of Library Associations and Institutions (IFLA)


Faculty of Health, Engineering and Science


School of Computer and Security Science


Chelliah, R. (2013) Diversity and equity : community building strategies in public libraries for multicultural communities. Poster session presented at the IFLA World Library and Information Congress, 79th IFLA General Conference and Assembly,17-23 August 2013, Singapore.


The research project focused on the community building potential in the public library due to increasing diversity in multicultural groups. Diversity in Australia and the world at large, is challenged by groups with backgrounds of traditionally embedded mind-sets, civil unrest, war, intolerance and poverty, and who live within the socio-cultural framework of the host culture. Building cohesion and integration among the residents is vital for all nations. The exploratory research project investigated the current level of public library services to Multicultural groups to obtain library staff views. The views of Multicultural individuals about their local public library experiences and information needs, obtained from interviews, enhanced the insights into the current library environment. The capacity and scope of community building programs demonstrated in Metropolitan Perth, Western Australian public libraries underpin the proposal for a generic model for future public libraries.

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Creative Commons Attribution 3.0 License
This work is licensed under a Creative Commons Attribution 3.0 License.


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