Planning a library of the future: Incorporating the student voice through user perspectives
Document Type
Journal Article
Publication Title
Journal of Library Administration
Volume
62
Issue
5
First Page
581
Last Page
601
Publisher
Taylor & Francis
School
Library Services Centre
RAS ID
52168
Abstract
In 2021, ECU Library embarked on a year-long user experience project to explore students' experiences of a newly refurbished space and investigate what facilities and services students would like to see at a new city campus to be opened in 2025. The study employed a number of user experience and ethnographic methods including observation, interviews, surveys, focus groups and surveys, and worked in partnership with library peer assistants to collect data. Students want a library of the future that offers a variety of flexible informal study spaces, good lighting, comfortable and ergonomic furniture, visible services, and access to technology.
DOI
10.1080/01930826.2022.2083438
Access Rights
subscription content
Comments
Johnston, N. (2022). Planning a library of the future: Incorporating the student voice through user perspectives. Journal of Library Administration, 62(5), p.581-601. https://doi.org/10.1080/01930826.2022.2083438