Title

Planning a library of the future: Incorporating the student voice through user perspectives

Document Type

Journal Article

Publication Title

Journal of Library Administration

Volume

62

Issue

5

First Page

581

Last Page

601

Publisher

Taylor & Francis

School

Library Services Centre

Comments

Johnston, N. (2022). Planning a library of the future: Incorporating the student voice through user perspectives. Journal of Library Administration, 62(5), p.581-601. https://doi.org/10.1080/01930826.2022.2083438

Abstract

In 2021, ECU Library embarked on a year-long user experience project to explore students' experiences of a newly refurbished space and investigate what facilities and services students would like to see at a new city campus to be opened in 2025. The study employed a number of user experience and ethnographic methods including observation, interviews, surveys, focus groups and surveys, and worked in partnership with library peer assistants to collect data. Students want a library of the future that offers a variety of flexible informal study spaces, good lighting, comfortable and ergonomic furniture, visible services, and access to technology.

DOI

10.1080/01930826.2022.2083438

Access Rights

subscription content

Share

 
COinS