Paediatric nurses’ satisfaction with organisational communication, job satisfaction, and intention to stay: A structural equation modelling analysis

Author Identifier

Gemma Doleman

ORCID : 0000-0001-5566-5681

Diane Twigg

ORCID : 0000-0002-4694-4555

Document Type

Journal Article

Publication Title

Collegian

Publisher

Elsevier

School

School of Nursing and Midwifery

RAS ID

35388

Funders

University funding

Comments

Doleman, G., Twigg, D., Bayes, S., & Chivers, P. (2020). Paediatric nurses’ satisfaction with organisational communication, job satisfaction, and intention to stay: A structural equation modelling analysis. Collegian, 28(4), 376-384. https://doi.org/10.1016/j.colegn.2020.11.005

Abstract

Aims To examine the effect of paediatric nurses’ organisational communication satisfaction on job satisfaction and intention to stay in their role. Background Nurses’ satisfaction with organisational communication has not been studied in-depth in recent years and specifically, there is a paucity of evidence in relation to paediatric nurses’ job satisfaction and intention to stay in their current job. Methods A cross-sectional quantitative research design using questionnaires was used. Descriptive statistics were used to analyse demographic data and structural equation modelling was used to analyse the hypothesised models. Findings The constructs of supervisor relationships, communication climate and media quality had a significant direct effect on paediatric nurses’ job satisfaction. Job satisfaction was found to have a significant negative inverse relationship with intention to leave and looking for another job in nursing. Conclusion Strategies that promote job satisfaction and communication satisfaction should be disseminated by management in order to reduce paediatric nurse intention to leave and looking for another job. Implications for nursing management The study highlighted the need for improvement in the efficacy of communication systems for upward and downward feedback in order to improve supervisor subordinate relationship. Further, managers need to facilitate adequate infiltration of relevant information to maintain low levels of frustration and prevent development of grapevines amongst nurses.

DOI

10.1016/j.colegn.2020.11.005

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