Debate: ‘Robust performance management’ or workplace bullying? Not just the ‘what’ but the ‘how’
Taylor and Francis Ltd.
School of Business and Law
There is a very fine and difficult to detect line between what can be called ‘robust performance management’ and workplace bullying. Most policies, guidance notes, codes of practice and legislative provisions are clear in that ‘reasonable management’ action does not constitute workplace bullying. But what is ‘reasonable management’ action? And are these few simple words enough to delineate justified management behaviour for corrective action from workplace bullying behaviour that is abusive, unfair, harsh, aggressive, ‘over-the-top’, ‘nit-picky’ and unrelenting? This distinction is more complicated than it first appears.