Fly-in/fly-out accommodation: Workers' perspectives
Place of Publication
Haslam McKenzie, F. M.
School of Arts and Humanities
This chapter explores fly-in/fly-out (FIFO) workers' perceptions and experiences of the accommodation and associated services provided at land-based Australian mining and oil and gas FIFO sites. It reports on a survey of 536 Australian land-based FIFO workers which examined the importance of, and satisfaction with, accommodation village services. Results from this study revealed that the most important aspects were the provision and quality of food, and the availability of communication with home. In addition, quietness and security of the village were rated as highly important. However, FIFO worker ratings of satisfaction with these aspects of service provision indicate that the workers perceive their needs are not always being met. The role of accommodation in resource sector's workers' job selection retention, and FIFO workers' levels of stress and Psychological Sense of Community while they are on site are also considered. The chapter concludes with a discussion of the implications of the findings for the providers of FIFO accommodation and related services.