The ethical use of crowdsourcing
Document Type
Journal Article
Publication Title
Business Ethics: A European Review
Publisher
Wiley-Blackwell Ltd.
Place of Publication
United States
School
Centre for Innovative Practice
RAS ID
25764
Funders
Australian Research Council
Grant Number
ARC Number : DP130103999
Abstract
Crowdsourcing has attracted increasing attention as a means to enlist online participants in organisational activities. In this paper, we examine crowdsourcing from the perspective of its ethical use in the support of open innovation taking a broader system view of its use. Crowdsourcing has the potential to improve access to knowledge, skills, and creativity in a cost-effective manner but raises a number of ethical dilemmas. The paper discusses the ethical issues related to knowledge exchange, economics, and relational aspects of crowdsourcing. A guiding framework drawn from the ethics literature is proposed to guide the ethical use of crowdsourcing. A major problem is that crowdsourcing is viewed in a piecemeal fashion and separate from other organisational processes. The trend for organisations to be more digitally collaborative is explored in relation to the need for greater awareness of crowdsourcing implications.
DOI
10.1111/beer.12173
Access Rights
subscription content
Comments
Standing, S., & Standing, C. (2018). The ethical use of crowdsourcing. Business Ethics: A European Review, 27(1), 72-80. Available here