Older adults and the authenticity of emails: Grammar, syntax, and compositional indicators of social engineering in ransomware and phishing attacks
Place of Publication
School of Science
Despite the variety of global research on the identification and proliferation of ransomware and other online scams, there is still a relative vacuum of research with respect to the problem of digitally and socially engineered deception in the form of ransomware on an individual. This is particularly problematic for older cohorts, where life experience in many endeavours sits alongside novice understanding and experience in the use of online technology. This paper examines the indicators that characterize authenticity and deception within ransomware and phishing. A survey of older Australian people over the age of 65 reveals markers and patterns that assist the user to determine likely deception using non-cyber skills. The paper outlines a grammar and syntax-derived framework to assist older users in the ability and awareness to recognize fraudulent emails.