Emotional intelligence as a predictor of academic performance in hospitality higher education
Document Type
Journal Article
Publication Title
Journal of Hospitality and Tourism Education
ISSN
10963758
Publisher
Taylor and Francis
School
School of Business and Law
RAS ID
32601
Funders
National Social Science Foundation of China
Abstract
© 2020 The International Council on Hotel, Restaurant, and Institutional Education. This paper examines the relationship between emotional intelligence (EI) and academic performance among hospitality Master students. Using data on 60 hospitality Master students from an Australian University, EI scores, measured using the Trait Emotional Intelligence scale are regressed against self-reported grade point average (GPA) scores. The regression is significant, underlining that EI indeed plays an important role in academic performance. The four components of the Trait EI scale, namely Well-being, Self-control, Emotionality, and Sociability were distinguished, and each component was modeled as an independent driver of the GPA score. Of the four components, Emotionality was significant implying that hospitality Master students’ ability to perceive and express emotions and use them to develop and maintain relationships is a critical predictor of GPA.
DOI
10.1080/10963758.2020.1791140
Access Rights
subscription content
Comments
Goh, E., & Kim, H. J. (2021). Emotional intelligence as a predictor of academic performance in hospitality higher education. Journal of Hospitality & Tourism Education, 33(2), 140-146. https://doi.org/10.1080/10963758.2020.1791140