School of Computer and Information Science, Edith Cowan University, Perth, Western Australia
Results from previous studies indicate that numerous Internet Service Providers within Australia either have inadequately trained staff, or refuse to provide security support to end-users. This paper examines the security information supplied by Internet Service Providers on their website. Specifically content relating to securing; a wireless network, an ADSL router, and a Microsoft Windows based workstation. A further examination looked at the accuracy, currency, and accessibility of information provided. Results indicate that the information supplied by Internet Service Providers is either inadequate or may in fact further deter the end-user from appropriately securing their computer and networking devices.