Development of a framework for the performance and satisfaction of virtual teams

Authors

Ying-Chieh Liu, Edith Cowan University
Janice Burn, Edith Cowan University

Document Type

Conference Proceeding

Faculty

Faculty of Business and Public Management

School

School of Management

RAS ID

2895

Comments

Liu, Y. C., & Burn, J. (2005). Development of a Framework for the Performance and Satisfaction of Virtual Teams. Proceedings of the Africa-Asia-Australasia Regional Conference: ICT Networks-Building Blocks for Economic Development. Perth, Australia.

Abstract

This paper firstly proposes a framework of evaluating the performance and satisfaction of virtual teams. The framework is developed and substantiated against existing theories in relation to Computer Mediated Communication and virtual teams. Then, it describes the relationships between all factors and different routes of face-to-face and virtual teams through literature. Finally, it depicts a proposed research approach is outlined and survey instruments identified for the affective measurement of satisfaction and performance in an on-line learning environment.