A review of indirect cost taxonomies for information systems projects
Document Type
Conference Proceeding
Faculty
Faculty of Business and Public Management
School
School of Business
RAS ID
1381
Abstract
A leitmotiv that continually thwarts business managers decision-making is the cost of implementing information systems (IS) and associated information technologies (IT). Unlike any non-IS investment, there is no straightforward answer because the human and organizational dimensions render it difficult to determine such costs during the investment evaluation process. Although a plethora of cost taxonomies exist and have academic merit, they tend to be esoteric and difficult to operationalize. A critical review of eight models for classifying indirect IT/IS costs are presented. The paper concludes by placing emphasis on the need to determine the total cost associated with IT/IS adoption.
Comments
Ghoneim, A., Irani, Z., & Love, P. E. (2003). A review of indirect cost taxonomies for information systems projects. In The 14th Australasian Conference on Information Systems (ACIS’2003), Perth.