e-Buisness Transformation through Effective Enterprise Resourse Management
Document Type
Conference Proceeding
Faculty
Faculty of Business and Public Management
School
School of Business
RAS ID
467
Abstract
This paper reports on research carried out in 1999-2001 on the use of e-Business applications in ERP-based organisations. Multiple structured interviews were used to collect data on ten established organisations from a diverse range of industries. The findings are analysed according to the level of sophistication of e-Business models and their transformational impact on the organisation. Early adopters of e-Business show a trend towards cost reductions and administrative efficiencies from procurement and self-service applications used by customers and employees. More mature users focus on strategic advantage and generate this through an evolutionary model of organisational change. A complex case study of e-Business integration with a global supplier and their corporate customers is analysed to identify specific stages of benefits accrual through the e-Business transformation process. Collectively the set of case studies is used to demonstrate the increased benefits derived from an e-Business architecture based on a network of ERP enabled organisations.
Comments
Ash, C., & Burn, J. (2002). e-Buisness Transformation through Effective Enterprise Resourse Management. In proceedings of ACIS 2002. Melbourne, VIC: School of Information Systems, Victoria University.