Exploring the Benefits from B2B Implementions through ERP

Authors

Colin Ash, Edith Cowan University
Janice Burn, Edith Cowan University

Document Type

Conference Proceeding

Faculty

Faculty of Business and Public Management

School

School of Business

RAS ID

552

Comments

Ash, C. G., & Burn, J. M. (2002). Exploring the benefits from B2B implementations through ERP. ECIS 2002 Proceedings, 14.

Abstract

This paper reports on research carried out in 1999-2001 on the use of e-business applications in SAP-based organisations. Structured interviews were used to collect data on eleven established organisations from a diverse range of industries. The findings are analysed according to the level of sophistication of e-business models. These early adopters of e-business show a trend towards cost reductions and administrative efficiencies from procurement and self-service applications used by customers and employees A complex case study of e-business integration with a global supplier and its corporate customers is analysed to identify specific antecedents for success. Collectively the set of case studies is used to demonstrate the increased benefits derived from an e-business architecture based on a network of ERP enabled organisations.