An e-commerce model for extending ERP systems onto the internet: An Australian perspective
Document Type
Conference Proceeding
Faculty
Faculty of Business and Public Management
School
School of Business
RAS ID
1030
Abstract
Commercial and research potential, associated with Internet enabled enterprise resource planning systems (ERP) in delivering e-commerce initiatives is of great interest to the IS community. However, recent reports of the expected benefits from adopting e-commerce technologies and the actual benefits achieved have proved disappointing for Australian organisations. Significantly company executives see e-commerce being useful in improving efficiency, but few see the technology as an opportunity to reach new markets and customers. A series of models is presented to clarify the issues for ERP enabled organisations when adopting e-commerce solutions. An Internet extended ERP model is offered for moving towards the integration of business, customer, and employee activities. This is an e-commerce strategy model, supported by extending the business processes of ERP systems onto the Internet. It focuses on information technology developments that support; customer interactions, business partnerships, and employee expertise. The author expands these concepts by presenting preliminary findings from a study of Western Australian organisations that have implemented SAP R/3 enterprise software.
Comments
Ash, C. G. (2001). An e-Commerce Model for Extending ERP Systems onto the Internet: An Australian Perspective. In Enterprise Information Systems II (pp. 185-189). Springer, Dordrecht.