Title

Exploring the relationship between post-consumption dissonance and time-elapsed perceptions of service quality

Document Type

Conference Proceeding

Faculty

Faculty of Business and Public Management

School

School of Marketing, Tourism and Leisure

RAS ID

1212

Comments

O'Neill, M., & Palmer, A. (2001). Exploring the relationship between post-consumption dissonance and time-elapsed perceptions of service quality. In proceedings of the 2001 ANZMAC: Bridging Marketing Theory and Practice. Auckland, NZ: Massey University.

 
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