Managing Change for e-Business Success

Authors

Colin Ash, Edith Cowan University
Janice Burn, Edith Cowan University

Document Type

Conference Proceeding

Faculty

Faculty of Business and Public Management

School

School of Business

RAS ID

1306

Comments

Ash, C., & Burn, J. (2001). Managing Change for e-Business Success. BLED 2001 Proceedings, 33.

Abstract

The paper examines a model that proposes various antecedents to successful ebusiness change management in ERP environments. A case study of an e-business project for a personnel management system within a large traditional engineering company is described in the context of this model. The specific goal of the research is to determine facilitators that lead to e-business project success of these change efforts. The results show that performance gains from the Intranet-ERP project were accompanied by the presences of facilitators in all dimensions of the framework. Of particular importance were those components related to employee empowerment – knowledge management, relationship building, and learning capacity.