Title

Managing Change for e-Business Success

Document Type

Conference Proceeding

Faculty

Faculty of Business and Public Management

School

School of Business

RAS ID

1306

Comments

Ash, C., & Burn, J. (2001). Managing Change for e-Business Success. BLED 2001 Proceedings, 33.

Abstract

The paper examines a model that proposes various antecedents to successful ebusiness change management in ERP environments. A case study of an e-business project for a personnel management system within a large traditional engineering company is described in the context of this model. The specific goal of the research is to determine facilitators that lead to e-business project success of these change efforts. The results show that performance gains from the Intranet-ERP project were accompanied by the presences of facilitators in all dimensions of the framework. Of particular importance were those components related to employee empowerment – knowledge management, relationship building, and learning capacity.

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