A systems model for the design of occupational health and safety management systems inclusive of work-from-home arrangements

Document Type

Journal Article

Publication Title

Applied Ergonomics

Volume

109

Publisher

Elsevier

School

Centre for Work + Wellbeing

RAS ID

53109

Funders

Centre for Work Health and Safety, New South Wales Government (Grant award: CWHS RP072)

Comments

Bentley, T. A., Caponecchia, C., Onnis, L. A., Brunetto, Y., Farr-Wharton, B., Cattani, M., ... & Vassiley, A. (2023). A systems model for the design of occupational health and safety management systems inclusive of work-from-home arrangements. Applied Ergonomics, 109, Article 103966. https://doi.org/10.1016/j.apergo.2023.103966

Abstract

The study addressed an important knowledge gap in the literature by co-designing a model for OHS management systems inclusive of workers who work-from-home, with a focus on psychosocial risks. This qualitative research study utilised a series of co-design focus groups involving Australian regulators, health and safety managers and practitioners, senior managers, middle managers and workers who work-from-home, to better understand the types of measures that organisations can apply to improve their health and safety management systems. Using a systems approach, consideration was given to the organisation of the remote working system, the home-work interface for remote workers, the competencies of managers and employees in regard to their occupation health and safety (OHS) responsibilities, and the complexity of identifying, reporting and monitoring psychosocial hazards for employees working from home. The study identified a need for tools designed to support both managers and workers in promoting psychologically safe working from home.

DOI

10.1016/j.apergo.2023.103966

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