Document Type

Journal Article

Publication Title

Collegian

Publisher

Elsevier

School

School of Nursing and Midwifery / School of Science

RAS ID

58120

Funders

Sir Charles Gairdner Hospital / Edith Cowan University

Comments

Sarpong, A. A., Arabiat, D., Gent, L., Afrifa-Yamoah, E., & Towell-Barnard, A. (2023). Nurses’ perception of missed nursing care in a Western Australian teaching hospital: A cross-sectional study. Collegian, 30(4), 602-611. https://doi.org/10.1016/j.colegn.2023.05.005

Abstract

Background

Missed nursing care (MNC) has gained increasing emphasis in nursing literature because of its association with nurse and patient outcomes in healthcare settings. While missed care has been widely studied, little evidence is available on the types and frequency of missed care, reasons for its occurrence, and predictors of missed care in Western Australia.

Aims

To determine nurses’ perceptions of the types of MNC, reasons for missed care and to identify factors predicting missed care occurrence in Western Australian acute care settings.

Methods

A cross-sectional study in medical and surgical wards was performed. The nurse MISSCARE survey tool was used to capture self-reported types and reasons for missed care and level of nurse job satisfaction from a sample of 204 nurses working in 16 acute care wards. Data analyses were carried out in International Business Machines Corperation located in Armonk, New York United States (IBM SPSS Statistics) (v 29).

Findings

The most common perceived missed activities included ambulation (87%), patient teaching (79%), interdisciplinary conference attendance (78%), mouth care (78%), intake and output (77%), and patient turning (75%). Labour resources ranked highest for reasons for missed care followed by material resources and communication. Significant relationships were observed between missed care and job satisfaction, role satisfaction, and teamwork.

Discussion

Working overtime, job dissatisfaction, inadequate staffing, and heavy admissions and discharges were related to increased likelihood for missed care occurrence.

Conclusion

Although further studies examining the link between MNC and staffing methodologies are needed, this study provides evidence on nurse-reported missed care and the impact of missed care in Western Australia.

DOI

10.1016/j.colegn.2023.05.005

Creative Commons License

Creative Commons Attribution 4.0 License
This work is licensed under a Creative Commons Attribution 4.0 License.

Included in

Nursing Commons

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