The new normal: Student preferences for online advising before, during, and after the pandemic

Abstract

Learning advisers have traditionally been reluctant to conduct online appointments. We compared proportional student use of online appointments over the course of the pandemic, and relative student satisfaction between online and in-person appointments in 2021. After the initial lockdowns eased and students were able to choose their preferred appointment type, online appointments have remained popular on an ongoing basis, although in-person appointments are slightly preferred overall. There was no difference in student satisfaction between modes.

Document Type

Journal Article

Date of Publication

3-1-2023

Volume

14

Issue

1

Publication Title

SiSal Journal

Publisher

Kanda University of International Studies (KUIS), Chiba, Japan

School

Centre for Learning and Teaching

RAS ID

60289

Comments

Sullivan, M., & McAuley, M. (2023). The new normal: Student preferences for online advising before, during, and after the pandemic. SiSAL Journal: Studies in Self-Access Learning, 14(1), 67-80. https://doi.org/10.37237/140105

Copyright

free_to_read

First Page

67

Last Page

80

Link to Full Text

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Link to publisher version (DOI)

10.37237/140105