The impact of top management commitment on green manufacturing, supplier integration, and customer integration in improving operational performance

Document Type

Journal Article

Publication Title

International Journal of Agile Systems and Management

Volume

16

Issue

4

First Page

512

Last Page

536

Publisher

Inderscience

School

School of Business and Law

RAS ID

45182

Comments

Siagian, H., Tarigan, Z. J. H., Basana, S. R., & Jie, F. (2023). The impact of top management commitment on green manufacturing, supplier integration, and customer integration in improving operational performance. International Journal of Agile Systems and Management, 16(4), 512-536. https://doi.org/10.1504/IJASM.2023.134062

Abstract

This study investigates the impact of top management commitment on operational performance through green manufacturing, supplier integration, and customer integration. The study has surveyed 120 medium and large manufacturing companies domiciled in east Java, Indonesia. Data collection used a questionnaire designed with a five-point Likert scale. Data analysis used the partial least square (PLS) using smartPLS software. The results support 13 of 14 hypotheses developed. Top management commitment directly affects green manufacturing, supplier integration, and customer integration. However, top management commitment did not directly affect operational performance. Green manufacturing, supplier integration, and customer integration directly affect operational performance. Furthermore, top management commitment indirectly affects operational performance through green manufacturing, supplier integration, and customer integration. This research provides an insight on how to improve operational performance by improving top management commitment, adopting green manufacturing, and establishing supplier and customer integration. This study could contribute to the current supply chain management theory.

DOI

10.1504/IJASM.2023.134062

Access Rights

subscription content

Share

 
COinS