Document Type

Journal Article

Publication Title

International Journal of Hospitality & Tourism Administration

Publisher

Taylor & Francis

School

School of Business and Law

RAS ID

65880

Funders

Ministry of Higher Education, Malaysia / Taylor’s University, Malaysia

Comments

This is an Accepted Manuscript of an article published by Taylor & Francis in INTERNATIONAL JOURNAL OF HOSPITALITY & TOURISM ADMINISTRATION on 22nd April 2024, available online: https://doi.org/10.1080/15256480.2024.2344224

Rasoolimanesh, S. M., Chee, S. Y., & Ragavan, N. A. (2024). From mindset to practice: How employees’ attitudes impact tourism businesses’ sustainability practices. International Journal of Hospitality & Tourism Administration. Advance online publication. https://doi.org/10.1080/15256480.2024.2344224

Abstract

Recognizing that attitudes can drive positive behavioral intentions, the study examines the effects of tourism business employees’ attitudes toward sustainable tourism on their involvement in economic, socio-cultural, environmental, political, and technological sustainability practices. The results of the 389 questionnaires completed by the employees revealed that employees’ attitudes toward sustainable tourism significantly affect the involvement of tourism businesses in sustainable practices. Importantly, these insights suggest that tourism businesses should prioritize cultivating a pro-sustainable mind-set among employees, enhancing training that links sustainability and business viability, and continuously aligning their sustainability strategies with changing societal standards. This study contributes to the literature on tourism businesses and sustainable tourism development, offering actionable insights for new policy interventions.

DOI

10.1080/15256480.2024.2344224

Available for download on Wednesday, October 22, 2025

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