Author Identifier
Andrei A. Lux
https://orcid.org/0000-0002-3454-946X
Tim Bentley
https://orcid.org/0000-0003-4721-8405
Michelle Striepe
Document Type
Journal Article
Publication Title
Journal of Management & Organization
Publisher
Cambridge University Press
School
School of Business and Law
RAS ID
72711
Abstract
The COVID-19 pandemic in 2020 significantly impacted Australia’s resources sector, particularly mining, oil, and gas industries, posing challenges for operational leaders. This study applied Adaptive Crisis Management Theory (ACMT) to understand how these leaders adapted during the crisis. Through interviews with 32 operational leaders, it was found that their roles evolved as crisis demands changed. Initially, they addressed immediate needs, then shifted focus to remote work facilitation and digital transformation, and finally emphasised recovery, trust, and resilience. These adaptations influenced leaders’ behaviours, highlighting the importance of flexibility in supporting employee wellbeing and organisational continuity during crises.
DOI
10.1017/jmo.2024.62
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.
Comments
Ajith, M. M., Lux, A. A., Bentley, T., & Striepe, M. (2024). Adaptive crisis management at the operational level: Responses to COVID-19 in the Australian resources sector. Journal of Management & Organization. Advance online publication. https://doi.org/10.1017/jmo.2024.62