Author Identifier
Manonita Ghosh: https://orcid.org/0000-0002-0522-1959
Beverly O’Connell: https://orcid.org/0000-0001-9733-5218
Hien Thi Nguyen: https://orcid.org/0000-0002-2041-7597
Linda Coventry: https://orcid.org/0000-0002-3598-9942
Amanda Towell-Barnard: https://orcid.org/0000-0002-2475-7724
Lucy Gent: https://orcid.org/0009-0001-3072-7118
Rosemary Saunders: https://orcid.org/0000-0001-6213-4694
Document Type
Journal Article
Publication Title
Nursing Reports
Volume
15
Issue
2
Publisher
MDPI
School
School of Arts and Humanities / School of Nursing and Midwifery / Centre for Research in Aged Care
RAS ID
77918
Funders
School of Nursing and Midwifery, Edith Cowan University / Charlies Foundation for Research, Sir Charles Gairdner Osborne Park Health Care Group (SCGOPHCG) / Government of Western Australia, Department of Health (MRGP21-22-08) / School of Arts and Humanities, Edith Cowan University (SAH-RAS2023)
Abstract
Background/Objectives: Patient and family involvement in bedside handover is a requirement of the national standards on patient safety and quality in Australia. To ensure patient-and-family-centred care, it is essential to understand how patients and families perceive their involvement in nursing bedside handover and what difficulties they face when participating. This study aimed to explore patient and family perceptions of their involvement in nursing bedside handover. Methods: We employed a qualitative descriptive study design with in-depth and semi-structured interviews. Using purposive and convenience sampling, 24 patients and family members were recruited from two adult hospitals in Western Australia between November 2021 and February 2022. The data were thematically analysed. Results: Participants had mixed experiences that overlapped with their individual perceptions, needs, and experiences. Their responses were grouped into three major themes with sub-themes: (1) discovering new nursing care approaches; (2) seeing the value of involvement in bedside handover; and (3) barriers hindering patient and family involvement in bedside handover. The findings revealed that patients and families valued their involvement in nursing bedside handover. However, several factors challenged their participation, including a lack of awareness about their right to participate, the timing of handovers, the nurse’s approach, and fear of asking questions. Conclusions: The findings serve as a guide for evidence-based practice and may significantly influence policy and practice in nursing bedside handover, potentially enhancing patient-and-family-centred care. While considered best practice, the consistent involvement of patients and their families in nursing bedside handover is not routinely achieved and is implemented to varying extents.
DOI
10.3390/nursrep15020051
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.
Comments
Ghosh, M., O’Connell, B., Nguyen, H. T., Coventry, L., Towell-Barnard, A., Gallagher, O., ... & Saunders, R. (2025). Patient and family involvement in nursing bedside handover: A qualitative descriptive study of consumer perceptions of nursing care. Nursing Reports, 15(2), 51. https://doi.org/10.3390/nursrep15020051