Author Identifier (ORCID)

Laurie Hughes: https://orcid.org/0000-0002-0956-0608

Keyao Li: https://orcid.org/0000-0002-6220-7459

Abstract

Generative AI (GenAI) is disrupting global IT management and challenging established practice. The increasing use of GenAI technology is redefining localization, transforming existing workforce roles, outsourcing strategy, and team dynamics. Simultaneously, GenAI’s security complexities have prompted the rethinking of existing risk frameworks to meet a new set of challenges from GenAI enhanced cyber threats. This article explores these complex and converging factors, providing a roadmap to address GenAI’s significant impact on global IT management. We advocate the responsible adoption of GenAI and importance of building resilient, value-driven, globally consistent IT ecosystems able to adapt to the significant challenges and opportunities from the use of GenAI.

Document Type

Journal Article

Date of Publication

1-1-2025

Volume

28

Issue

1

Publication Title

Journal of Global Information Technology Management

Publisher

Taylor & Francis

School

School of Business and Law

Creative Commons License

Creative Commons Attribution-No Derivative Works 4.0 License
This work is licensed under a Creative Commons Attribution-No Derivative Works 4.0 License.

Comments

This is an Accepted Manuscript of an article published by Taylor & Francis in JOURNAL OF GLOBAL INFORMATION TECHNOLOGY MANAGEMENT on 5th February 2025, available online: http://www.tandfonline.com/10.1080/1097198X.2025.2454192

Dwivedi, Y. K., Hughes, L., Al-Ahmadi, M. S., Dutot, V., Ahmed, S. Q., Akter, S., ... & Walton, P. (2025). GenAI’s impact on global IT management: A multi-expert perspective and research agenda. Journal of Global Information Technology Management, 28(1), 49-63. https://doi.org/10.1080/1097198X.2025.2454192

First Page

49

Last Page

63

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Link to publisher version (DOI)

10.1080/1097198X.2025.2454192