Author Identifier (ORCID)
Laurie Hughes: https://orcid.org/0000-0002-0956-0608
Keyao Li: https://orcid.org/0000-0002-6220-7459
Abstract
Generative AI (GenAI) is disrupting global IT management and challenging established practice. The increasing use of GenAI technology is redefining localization, transforming existing workforce roles, outsourcing strategy, and team dynamics. Simultaneously, GenAI’s security complexities have prompted the rethinking of existing risk frameworks to meet a new set of challenges from GenAI enhanced cyber threats. This article explores these complex and converging factors, providing a roadmap to address GenAI’s significant impact on global IT management. We advocate the responsible adoption of GenAI and importance of building resilient, value-driven, globally consistent IT ecosystems able to adapt to the significant challenges and opportunities from the use of GenAI.
Document Type
Journal Article
Date of Publication
1-1-2025
Volume
28
Issue
1
Publication Title
Journal of Global Information Technology Management
Publisher
Taylor & Francis
School
School of Business and Law
Creative Commons License
This work is licensed under a Creative Commons Attribution-No Derivative Works 4.0 License.
First Page
49
Last Page
63
Comments
This is an Accepted Manuscript of an article published by Taylor & Francis in JOURNAL OF GLOBAL INFORMATION TECHNOLOGY MANAGEMENT on 5th February 2025, available online: http://www.tandfonline.com/10.1080/1097198X.2025.2454192
Dwivedi, Y. K., Hughes, L., Al-Ahmadi, M. S., Dutot, V., Ahmed, S. Q., Akter, S., ... & Walton, P. (2025). GenAI’s impact on global IT management: A multi-expert perspective and research agenda. Journal of Global Information Technology Management, 28(1), 49-63. https://doi.org/10.1080/1097198X.2025.2454192