Author Identifier
Alexis Vassiley: https://orcid.org/0000-0002-0305-2389
Azadeh Shafaei: https://orcid.org/0000-0003-3329-6293
Mehran Nejati: https://orcid.org/0000-0002-1199-8617
Tim Bentley: https://orcid.org/0000-0002-3859-548X
Document Type
Journal Article
Publication Title
Journal of Industrial Relations
Publisher
Sage
School
Centre for People, Place and Planet / School of Business and Law
Publication Unique Identifier
10.1177/00221856251315859
RAS ID
78294
Funders
Centre for Work, Health and Safety, New South Wales, Australia
Abstract
This article investigates the experience of knowledge workers in New South Wales (NSW), Australia, who worked from home during the COVID-19 pandemic to understand their exposure to psychosocial hazards, specifically: workload and work pace; the work-home interface and social isolation. We explored how the increased autonomy afforded by working from home fitted with workers’ actual experience during the pandemic. Drawing on interviews with 33 NSW remote workers and 19 line-managers conducted in early 2021, this article argues that the increased autonomy afforded to employees by remote work is paradoxical. Many interviewees worked longer hours and experienced work intensification, as well as an unwelcome blurring of the work and home spheres. The phenomenon of greater work output was bound up in the trust between workers and line management. Further, interviewees experienced a sense of social isolation. The potential for work intensification, blurring, and social isolation all featured in the working from home literature before COVID-19. This article provides a novel application of the ‘autonomy paradox’ concept, by integrating it within the framework of psychosocial workplace hazards.
DOI
10.1177/00221856251315859
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial 4.0 License
Comments
Vassiley, A., Shafaei, A., Nejati, M., Onnis, L. A., & Bentley, T. (2025). The autonomy paradox, working from home and psychosocial hazards. Journal of Industrial Relations. Advance online publication. https://doi.org/10.1177/00221856251315859