Author Identifier (ORCID)
Franklin Akosa: https://orcid.org/0000-0001-6347-2783
Songshan (Sam) Huang: https://orcid.org/0000-0003-4990-2788
Hossein Ali Abadi: https://orcid.org/0000-0003-4606-9962
Abstract
High employee turnover and career dissatisfaction are significant challenges for the hospitality and tourism (H&T) industry, underscoring the need for effective career frameworks. To address the lack of a unified framework, this study critically reviews 59 articles. By identifying gaps in the literature, we develop a framework that integrates individual, organizational, and socio-cultural factors to understand career dynamics in H&T and establish a pathway for empirical validation. This framework provides a roadmap for businesses to improve work environments, reduce turnover, and enhance service quality. Additionally, it equips H&T managers, policymakers, and educators with tools to cultivate a skilled workforce, promote innovation, and support economic and societal objectives aligned with the Australia's national labour strategy for H&T known as the THRIVE 2030. Finally, the study presents eight hypotheses based on empirical studies for future research, advancing both the theoretical and practical understanding of careers in the H&T industry.
Document Type
Journal Article
Date of Publication
6-1-2025
Volume
63
Publication Title
Journal of Hospitality and Tourism Management
Publisher
Elsevier
School
School of Business and Law
RAS ID
82104
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.
First Page
259
Last Page
274
Comments
This is an Authors Accepted Manuscript version of an article published by Elsevier in Journal of Hospitality and Tourism Management. The published version is available at: https://doi.org/10.1016/j.jhtm.2025.05.003
Akosa, F., Huang, S. S., Abadi, H. A., & Wen, J. (2025). Career research in hospitality and tourism: An integrated framework and pathways for empirical validation. Journal of Hospitality and Tourism Management, 63, 259-274. https://doi.org/10.1016/j.jhtm.2025.05.003