Career research in hospitality and tourism: An integrated framework and pathways for empirical validation
Author Identifier
Franklin Akosa: https://orcid.org/0000-0001-6347-2783
Songshan (Sam) Huang: https://orcid.org/0000-0003-4990-2788
Hossein Ali Abadi: https://orcid.org/0000-0003-4606-9962
Document Type
Journal Article
Publication Title
Journal of Hospitality and Tourism Management
Volume
63
First Page
259
Last Page
274
Publisher
Elsevier
School
School of Business and Law
RAS ID
82104
Abstract
High employee turnover and career dissatisfaction are significant challenges for the hospitality and tourism (H&T) industry, underscoring the need for effective career frameworks. To address the lack of a unified framework, this study critically reviews 59 articles. By identifying gaps in the literature, we develop a framework that integrates individual, organizational, and socio-cultural factors to understand career dynamics in H&T and establish a pathway for empirical validation. This framework provides a roadmap for businesses to improve work environments, reduce turnover, and enhance service quality. Additionally, it equips H&T managers, policymakers, and educators with tools to cultivate a skilled workforce, promote innovation, and support economic and societal objectives aligned with the Australia's national labour strategy for H&T known as the THRIVE 2030. Finally, the study presents eight hypotheses based on empirical studies for future research, advancing both the theoretical and practical understanding of careers in the H&T industry.
DOI
10.1016/j.jhtm.2025.05.003
Access Rights
subscription content
Comments
Akosa, F., Huang, S. S., Abadi, H. A., & Wen, J. (2025). Career research in hospitality and tourism: an integrated framework and pathways for empirical validation. Journal of Hospitality and Tourism Management, 63, 259-274. https://doi.org/10.1016/j.jhtm.2025.05.003