Author Identifier (ORCID)
Abstract
High employee turnover and career dissatisfaction are significant challenges for the hospitality and tourism (H&T) industry, underscoring the need for effective career frameworks. To address the lack of a unified framework, this study critically reviews 59 articles. By identifying gaps in the literature, we develop a framework that integrates individual, organizational, and socio-cultural factors to understand career dynamics in H&T and establish a pathway for empirical validation. This framework provides a roadmap for businesses to improve work environments, reduce turnover, and enhance service quality. Additionally, it equips H&T managers, policymakers, and educators with tools to cultivate a skilled workforce, promote innovation, and support economic and societal objectives aligned with the Australia's national labour strategy for H&T known as the THRIVE 2030. Finally, the study presents eight hypotheses based on empirical studies for future research, advancing both the theoretical and practical understanding of careers in the H&T industry.
Keywords
Career intentions, Empirical validation, Hospitality and tourism, Individual factors, Integrated career framework, Social environment
Document Type
Journal Article
Date of Publication
6-1-2025
Volume
63
Publication Title
Journal of Hospitality and Tourism Management
Publisher
Elsevier
School
School of Business and Law
RAS ID
82104
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.
Content Type
Full object
First Page
259
Last Page
274
Recommended Citation
Akosa, F., Huang, S. S., Abadi, H. A., & Wen, J. (2025). Career research in hospitality and tourism: An integrated framework and pathways for empirical validation. Journal of Hospitality and Tourism Management, 63, 259-274. https://doi.org/10.1016/j.jhtm.2025.05.003
Comments
This is an Authors Accepted Manuscript version of an article published by Elsevier in Journal of Hospitality and Tourism Management. The published version is available at: https://doi.org/10.1016/j.jhtm.2025.05.003
Akosa, F., Huang, S. S., Abadi, H. A., & Wen, J. (2025). Career research in hospitality and tourism: An integrated framework and pathways for empirical validation. Journal of Hospitality and Tourism Management, 63, 259-274. https://doi.org/10.1016/j.jhtm.2025.05.003