Author Identifier (ORCID)
Scott Hollier: https://orcid.org/0009-0005-3058-358X
Justin Brown: https://orcid.org/0000-0002-5719-469X
Abstract
This paper describes the accessibility challenges faced by the Centre For Accessibility Australia (CFAA), a small not-for-profit organisation when onboarding new staff. The Australian Taxation Office (ATO) requires that employers fill in a PDF document with tax file information for new employees, a process that is currently not accessible to screen-reader users. The director of the CFAA is legally blind and uses a range of assistive technologies to interact with the Web, documents and messaging platforms. This paper describes accessibility issues identified in the current ATO form and the range of alternative approaches the CFAA has had to adopt as work arounds to this inaccessible government document.
Document Type
Conference Proceeding
Date of Publication
10-15-2025
Publication Title
W4A 2025 Proceedings of the 22nd International Web For All Conference
Publisher
Association for Computing Machinery, Inc
School
School of Science
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.
First Page
1
Last Page
3
Comments
Hollier, S., Brown, J., & Permvattana, R. (2025). Accessible workplace, inaccessible workflows: Mandatory documents, challenges and workarounds in accessible onboarding. In Proceedings of the 22nd International Web for All Conference (pp. 1-3). https://doi.org/10.1145/3744257.3744265