Driving the shift to electric motorcycles: The role of AI trust and AI benefits

Author Identifier (ORCID)

Thao Nhi Ho-Mai: https://orcid.org/0009-0002-1977-8587

Abstract

Motorcycles dominate urban transport in Southeast Asia but significantly contribute to air pollution and health risks. Government efforts to promote electric motorcycles (EMs) have been extensive, yet consumer switch rates continue to lag behind expectations. Currently, AI plays a transformative role in the development, functionality, and optimisation of EMs; however, the influence of beliefs in AI benefits and trust in AI on EM switching intention has not been examined. This study addresses this gap by extending the Value-Belief-Norm theory with these two constructs, incorporating age and gender as moderators. Additionally, perceived value is treated as a second-order construct, consisting of five dimensions that collectively capture its multifaceted nature. Data from Vietnamese respondents were analysed using PLS-SEM. The results show that perceived value directly influences beliefs in EM benefits, AI benefits for EMs, and trust in AI technologies. Trust in AI and personal norms significantly shape the switching intention. This research provides actionable recommendations for policymakers to accelerate EM switching intention and contributes to advancing theoretical discussions on sustainable transport and AI integration in mobility solutions.

Keywords

AI, electric motorcycles, perceived value, PLS-SEM, value-belief-norm

Document Type

Journal Article

Date of Publication

3-1-2026

Volume

118

Publication Title

Transportation Research Part F: Traffic Psychology and Behaviour

Publisher

Elsevier

School

School of Business and Law

RAS ID

99534

Funding Information

This research is supported by the Smart Green Transformation Center (GREEN-X) at VinUniversity under Grant No. VUNI.GREEN-X.RISE.AY25-27.09.

Comments

Nguyen-Phuoc, D. Q., Ho-Mai, T. N., Nguyen, T. P. T., Vo, N. D. Q., Luu, T. T., & Su, D. N. (2026). Driving the shift to electric motorcycles: The role of AI trust and AI benefits. Transportation Research Part F: Traffic Psychology and Behaviour, 118, 103484. https://doi.org/10.1016/j.trf.2025.103484

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Link to publisher version (DOI)

10.1016/j.trf.2025.103484