Abstract
Our study aims to examine how narrative information influences consumers’ perceived persuasiveness of secondhand product information. We conducted three experiments. The results show that narrative information leads to higher perceived persuasiveness when secondhand products are for self-use and lower perceived persuasiveness when secondhand products are not for self-use (studies 1, 2, and 3). Furthermore, its effect is mediated by reactance (studies 1 and 3). Our study contributes to the literature by clarifying the effect of narrative information on online secondhand shopping. For sellers, our study highlights how information dealing with usage-based attributes should be presented. For consumers, our study emphasizes important aspects of information to pay attention to.
RAS ID
44807
Document Type
Journal Article
Date of Publication
2022
Funding Information
Open Access funding enabled and organized by CAUL and its Member Institutions.
This study was funded by the National Natural Science Foundation of China (No. 71872034; 71771040; 71831003) and National Social Science Foundation of China (No. 18ZDA058; No. 21&ZD120)
School
School of Business and Law
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.
Publisher
Springer
Recommended Citation
Xu, J., Li, Z., Wang, X., & Xia, C. (2022). Narrative information on secondhand products in e-commerce. DOI: https://doi.org/10.1007/s11002-022-09637-4
Comments
Xu, J., Li, Z., Wang, X., & Xia, C. (2022). Narrative information on secondhand products in e-commerce. Marketing Letters. https://doi.org/10.1007/s11002-022-09637-4