Person-centred care in osteopathic practice in Australia: Results from a national health service use survey
Author Identifier (ORCID)
Abstract
Objective: This study explored patient perceptions of person-centred care (PCC) in Australian osteopathic practice. Results: Data from a national health service survey were analysed. Of 2354 respondents, 143 (6.1%) consulted an osteopath in the preceding year. Of these, 87 (60.8%) completed the Patient-Centred Care Scale (PCCS). Across all PCC items, agreement ranged from 51% to 61%. Items with the most disagreement (strongly disagree/disagree) were related to feeling understood as an individual and the osteopath's interest in addressing health problems. Items with the highest levels of agreement (strongly agree/agree) were related to the osteopath using patient feedback to guide treatment and clarity regarding expectations during consultations. Conclusion: While many respondents reported positive experiences, a substantial neutral response and a notable proportion of negative experiences regarding certain PCC aspects highlight the need for further research. Future qualitative research should investigate reasons for neutral responses and explore challenges to PCC implementation in osteopathic practice.
Keywords
holistic healthcare, musculoskeletal health, osteopathy, patient experience, person-centred care, shared decision-making
Document Type
Journal Article
Date of Publication
9-1-2026
Article Number
100684
ISSN
22129588
Volume
13
Issue
3
Publication Title
Advances in Integrative Medicine
Publisher
Elsevier
School
School of Medical and Health Sciences
Copyright
subscription content
Content Type
Metadata only
Recommended Citation
Draper-Rodi, J., Vaughan, B., Fleischmann, M., & Sposato, N. S. (2026). Person-centred care in osteopathic practice in Australia: Results from a national health service use survey. Advances in Integrative Medicine, 13(3), Article 100684. https://doi.org/10.1016/j.aimed.2026.100684