Intergenerational digital relationships in later life

Author Identifier (ORCID)

Loretta Baldassar’s ORCID record ORCID Logo

Abstract

This chapter reviews how older adults use information and communication technologies to sustain relationships with adult children and grandchildren, and the implications for relationship quality and psychological well-being, with emphasis on European contexts. This chapter situates intergenerational ties within solidarity, ambivalence and life-course perspectives; discusses digital divides and families’ role as ‘warm experts’; synthesises evidence on whether digital contact complements or displaces in-person meetings; and assesses effects on well-being, including during COVID-19. Across studies, digital modes typically supplement visits and calls, yielding ‘distant-but-digitally connected’ configurations that buffer distance and disruption without substituting face-to-face exchanges. Cross-national variation reflects infrastructure, welfare regimes, normative climates and skill distributions. Methodologically, the chapter highlights the need for mode-specific measures, longitudinal and dyadic designs, and attention to the quality—not only frequency—of interactions. Future work should trace hybrid repertoires over time, specify grandparenting pathways, and address inequalities in access and skills. The chapter concludes that digital media extend intergenerational solidarity when embedded in cohesive relationships and supportive policy environments, though benefits remain uneven and contingent.

Keywords

intergenerational relationships, older adults, digital communication, family connectedness, psychological wellbeing, digital divide

Document Type

Book Chapter

Date of Publication

1-1-2026

Publication Title

Family Relationships in the Digital Era: How Information and Communication Technology Connects and Disconnects Us

Publisher

Taylor & Francis

School

School of Arts and Humanities

ISBN

[9781040567876]

Copyright

subscription content

First Page

129

Last Page

145

Recommended Citation

Arpino, B., & Baldassar, L. (2026). Intergenerational digital relationships in later life. In K. Tammisalo, M. Danielsbacka, & A. O. Tanskanen (Eds.), Family relationships in the digital era: How information and communication technology connects and disconnects us (pp. 129-145). Taylor & Francis. https://doi.org/10.4324/9781003653394-9

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Link to publisher version (DOI)

10.4324/9781003653394-9