Organizational learning for innovation in an Australian hospital

Author Identifier

Denise Gengatharen

https://orcid.org/0000-0003-3412-3028

Document Type

Conference Proceeding

Publication Title

The Proceedings of the 2nd ECU Business Doctoral and Emerging Scholars Conference

Publisher

School of Business & Law, Edith Cowan University

School

School of Business and Law / Centre for Innovative Practice

RAS ID

26702

Comments

Fahrudi, A., Gengatharen, D., & Suseno, Y. (2017). Organizational learning for innovation in an Australian hospital. In The Proceedings of the 2nd ECU Business Doctoral and Emerging Scholars Conference (pp. 14-26). School of Business & Law, Edith Cowan University.

https://www.ecu.edu.au/__data/assets/pdf_file/0008/769886/2nd-Business-Doctoral-and-Emerging-Scholars-Conference_Proceedings.pdf

Abstract

Organizational learning can facilitate innovation and it is influenced by internal and external contexts. This paper applies Crossan et al. ‘s (1999) 4I framework to examine the effect of internal and external factors on an organization’s learning process and the extent of its innovation. A case study of a large private Australian hospital is used to gain insights about the process of innovation. The government’s strategic agenda in the provision of health care services and regulatory environment in the Australian health care industry have driven much innovation in the hospital under investigation. Leaders of this hospital strive to simultaneously pursue exploration and exploitation in organizational learning by developing an organizational culture that allows a variety of ideas to flourish but at the same time promote integration of differences to enable the implementation of innovative ideas.

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