Stakeholder collaboration in the development of accessible tourism: A framework for Inclusion

Author Identifier

Julie Nyanjom

ORCID : 0000-0002-5878-4130

Document Type

Book Chapter

Publication Title

Inclusive tourism development

Publisher

Routledge / Taylor & Francis

School

School of Business and Law

RAS ID

37054

Comments

Nyanjom, J., Boxall, K., & Slaven, J. (2020). Stakeholder collaboration in the development of accessible tourism: A framework for Inclusion. In R. Scheyvens & R. Biddulph (Eds.), Inclusive tourism development. Routledge. https://www.routledge.com/Inclusive-Tourism-Development/Scheyvens-Biddulph/p/book/9780367621773#

Abstract

This comprehensive volume seeks out ways in which those who are typically marginalized by, or excluded from, tourism can be brought into the industry in ways that directly benefit them. It addresses the central questions asked by an inclusive tourism approach: Who is included? On what terms? With what significance? Tourism is often understood and experienced as an exclusive activity, accessible only to the relatively wealthy. This volume seeks to counter that tendency by exploring how marginalized groups can gain more control over tourism. The book starts by defining the concept of inclusive tourism and discussing seven different elements which might indicate inclusivity in tourism. Research from a wide range of geographical contexts – from Cambodia to Australia, Sweden, Turkey and Spain – have been drawn upon to illustrate the need for more inclusive tourism. The examples encompass the actions of a multinational tour operator, hotel owners, and social enterprises, while also examining how to ensure tourism is accessible for those with disabilities. Inclusive tourism is offered here as both an analytical concept and an aspirational ideal. The authors hope that this book inspires a restless quest to find ways to include new actors and new places in tourism on terms that are equitable and sustainable. The chapters were originally published as a special issue of the journal Tourism Georgraphies.

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