Document Type
Report
Publisher
Australian Communications Consumer Action Network
School
School of Education / ECU Security Research Institute
RAS ID
46865
Funders
Monash University supported by a grant from the Australian Communications Consumer Action Network
Grant Number
https://accan.org.au/grants/current-grants/1067-going-online-on-behalf-of-others-an-investigation-of-proxy-internet-consumers
Abstract
A range of Australians find themselves acting as ‘proxy internet users’ – i.e. using online services and applications on behalf of other adults who otherwise make limited use of the internet. It is rare for those adults being supported by proxies to be absolute non-users of the internet. Apart from extreme cases of physical/intellectual incapacity, most people covered by our research were making some use of the internet, if only through smartphones and Apps. Proxy internet assistance often takes place within families – notably elderly parents being helped by their adult sons and daughters. Other proxy users include people acting in a professional capacity – for example carers, social workers and other public-facing professionals who assist clients with specific online tasks...
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.
Comments
Selwyn, N., Johnson, N., Nemorin, S. & Knight, E. 2016, Going online on behalf of others: An investigation of ‘proxy’ internet consumers, Australian Communications Consumer Action Network, Sydney. https://accan.org.au/grants/completed-grants/1067-proxy-internet-consumers