Critical Success Factors in the Implementation of Electronic Health Records: A Two-Case Comparison

Abstract

The critical success factors that contribute to the successful implementation of electronic health (e-health) records are still not clear from the literature. Although many studies have been conducted on the successful adoption of technology, they rarely consider the context of adoption. Given that the health sector in most countries provides a complex environment for the implementation of technology, the context becomes highly significant. The authors use case studies from Slovenia and Australia to identify the factors impacting on successful e-health implementation. Although Slovenia has progressed much further down the road of e-health than Australia, the contextual factors were important in both cases. The systemic implications for research and practice are discussed.

RAS ID

20577

Document Type

Journal Article

Date of Publication

2015

School

School of Business and Law / Centre for Innovative Practice

Copyright

subscription content

Publisher

John Wiley and Sons Ltd

Comments

Standing, C., Cripps, H. (2015). Critical Success Factors in the Implementation of Electronic Health Records: A Two-Case Comparison in Systems Research and Behavioral Science, 32(1), 75-85. Available here.

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Link to publisher version (DOI)

10.1002/sres.2209