Administrative innovation in an Australian public university
School of Business & Law, Edith Cowan University
School of Business and Law
Organizational learning can facilitate administrative innovation and it is affected by internal and external contexts. This paper applies Crossan et al‘s (1999)4I framework to examine the effect of internal and external factors on an organization’s learning process and the extent of its innovation. A case study of a large public Australian university is used to gain insights about the process of administrative innovation. A resource-constrained environment characterized by significant reduction in government funding and increased competition has encouraged university leaders to pursue administrative innovation aimed at increasing efficiency.