Document Type
Journal Article
Publication Title
Journal of Business Research
Publisher
Elsevier
Place of Publication
United States
School
School of Business and Law
RAS ID
26863
Abstract
Based on stakeholder theory and social exchange theory, this study developed an integrated model to demonstrate that destination social responsibility (DSR) influences tourism impacts (both positive and negative impacts), overall community satisfaction, and both directly and indirectly influences resident environmentally responsible behaviour (ERB). The model was examined using a sample of 453 residents living on the Gulangyu Island, a famous island tourism destination of Xiamen, China. Results show that DSR enhances residents’ perception of positive tourism impacts, improves overall community satisfaction and contributes to resident ERB. However, the effect of DSR on negative tourism impacts was not significant. Thus, positive tourism impacts and overall community satisfaction partially mediated the effect of DSR on resident ERB. The study findings offer both theoretical insights and practical implications on destination management and sustainable destination development.
DOI
10.1016/j.jbusres.2018.02.011
Comments
This is an Author's Accepted Manuscript of: Su, L., Huang, S. S., & Pearce, J. (2018). How does destination social responsibility contribute to environmentally responsible behaviour? A destination resident perspective. Journal of Business Research, 86, 179-1899. Available here.