An empirical study of e-government adoption in the United Arab Emirates: A social cognitive perspective

Authors

Fang Zhao, Edith Cowan UniversityFollow
Suwastika Naidu
Joseph Wallis

Document Type

Journal Article

Publisher

IOS Press

School

School of Business and Law

RAS ID

28406

Comments

Zhao, F., Naidu, S., & Wallis, J. (2019). An empirical study of e-government adoption in the United Arab Emirates: A social cognitive perspective. Information Polity, 24(1), 91-109. https://doi.org/10.1061/9780784482117.037

Abstract

This study seeks to improve the current understanding of e-government adoption by taking a novel approach. Drawing on the social cognitive theory and its triadic reciprocal model, we developed and tested a new research model in the context of e-government adoption in the United Arab Emirates. The overall findings suggest that e-government adoption is influenced by the reciprocal interactions of personal, behavioural, and environmental factors. The findings imply that when formulating e-government strategy, policy makers need to address in a holistic and integrative way the issue of e-government environment and its alignment with citizens' Internet use preferences and personal factors. This study opens a new lens for e-government adoption research and offers practical value for governments to develop effective e-government strategy. © 2019-IOS Press and the authors. All rights reserved.

DOI

10.3233/IP-180087

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