An empirical study of e-government adoption in the United Arab Emirates: A social cognitive perspective

Document Type

Journal Article

Publisher

IOS Press

School

School of Business and Law

RAS ID

28406

Comments

Zhao, F., Naidu, S., & Wallis, J. (2019). An empirical study of e-government adoption in the United Arab Emirates: A social cognitive perspective. Information Polity, 24(1), 91-109. https://doi.org/10.1061/9780784482117.037

Abstract

This study seeks to improve the current understanding of e-government adoption by taking a novel approach. Drawing on the social cognitive theory and its triadic reciprocal model, we developed and tested a new research model in the context of e-government adoption in the United Arab Emirates. The overall findings suggest that e-government adoption is influenced by the reciprocal interactions of personal, behavioural, and environmental factors. The findings imply that when formulating e-government strategy, policy makers need to address in a holistic and integrative way the issue of e-government environment and its alignment with citizens' Internet use preferences and personal factors. This study opens a new lens for e-government adoption research and offers practical value for governments to develop effective e-government strategy. © 2019-IOS Press and the authors. All rights reserved.

DOI

10.3233/IP-180087

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