Abstract
This study tested an integrative model to investigate the effect of perceived justice, in its three dimensions (procedural, distributive, and interactional), on destination residents’ quality of life (QOL) with perceived community support and community identification as mediators. Analysis on a sample of 453 Gulangyu Island residents in China shows that procedural and interactional justice positively influenced perceived community support, whilst procedural and distributive justice positively affected community identification; both perceived community support and community identification contributed to resident QOL. This study offers a new perspective on how to improve resident QOL in tourist destinations. Theoretical and marketing implications are discussed.
Document Type
Journal Article
Funding Information
Funding information available at: https://doi.org/10.1016/j.jhtm.2019.08.004
School
School of Business and Law
RAS ID
29630
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.
Publisher
Elsevier
Comments
This is an Author's Accepted Manuscript of: Su, L., Huang, S., & Nejati, M. (2019). Perceived justice, community support, community identity and residents’ quality of life: Testing an integrative model. Journal of Hospitality and Tourism Management, 41, 1-11.
https://doi.org/10.1016/j.jhtm.2019.08.004This manuscript version is made available under the CC-BY-NC-ND 4.0 license http://creativecommons.org/licenses/by-nc-nd/4.0/