Journal of Hospitality and Tourism Management
School of Business and Law
Funding information available at: https://doi.org/10.1016/j.jhtm.2019.08.004
This study tested an integrative model to investigate the effect of perceived justice, in its three dimensions (procedural, distributive, and interactional), on destination residents’ quality of life (QOL) with perceived community support and community identification as mediators. Analysis on a sample of 453 Gulangyu Island residents in China shows that procedural and interactional justice positively influenced perceived community support, whilst procedural and distributive justice positively affected community identification; both perceived community support and community identification contributed to resident QOL. This study offers a new perspective on how to improve resident QOL in tourist destinations. Theoretical and marketing implications are discussed.
Available for download on Wednesday, December 01, 2021