Document Type

Journal Article

Publisher

Elsevier

School

School of Business and Law

Funders

Funding information available at: https://doi.org/10.1016/j.jhtm.2019.08.004

Comments

This is an Author's Accepted Manuscript of: Su, L., Huang, S., & Nejati, M. (2019). Perceived justice, community support, community identity and residents’ quality of life: Testing an integrative model. Journal of Hospitality and Tourism Management, 41, 1-11. Original publication available here

This manuscript version is made available under the CC-BY-NC-ND 4.0 license http://creativecommons.org/licenses/by-nc-nd/4.0/

Abstract

This study tested an integrative model to investigate the effect of perceived justice, in its three dimensions (procedural, distributive, and interactional), on destination residents’ quality of life (QOL) with perceived community support and community identification as mediators. Analysis on a sample of 453 Gulangyu Island residents in China shows that procedural and interactional justice positively influenced perceived community support, whilst procedural and distributive justice positively affected community identification; both perceived community support and community identification contributed to resident QOL. This study offers a new perspective on how to improve resident QOL in tourist destinations. Theoretical and marketing implications are discussed.

DOI

10.1016/j.jhtm.2019.08.004

Available for download on Wednesday, December 01, 2021

Included in

Business Commons

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