Translating systems thinking into practice: A guide to developing incident reporting systems
Abstract
Systems thinking tells us that human error, violations and technology failures result from poorly designed and managed work systems. To help us understand and prevent injuries and incidents, incident reporting systems must be capable of collecting data on contributory factors from across the overall work system, in addition to factors relating to the immediate context of the event (e.g. front-line workers, environment, and equipment).
This book describes how to design a practical, usable incident reporting system based on this approach. The book contains all the information needed to effectively design and implement a new incident reporting system underpinned by systems thinking. It also provides guidance on how to evaluate and improve existing incident reporting systems so they are practical for users, collect good quality data, and reflect the principles of systems thinking.
RAS ID
28837
Document Type
Book
Date of Publication
2019
Funding Information
Australian Research Council
National Health and Medical Research Council
School
Exercise Medicine Research Institute
Grant Number
ARC Number: FT140100681, NHMRC Number : 565900
Copyright
subscription content
Publisher
CRC Press
Comments
Goode, N., Salmon, P. M., Lenne, M. G., & Finch, C. F. (2019). Translating systems thinking into practice: A guide to developing incident reporting systems. Boca Raton, USA: CRC Press. Available here