Document Type
Journal Article
Publication Title
International Journal of Hospitality Management
Publisher
Elsevier
School
School of Business and Law / The Centre for Work and Organisational Performance
RAS ID
30157
Abstract
This paper contributes to the growing body of literature on the wellbeing of hospitality employees from a perspective of strategic human resource management. The role of high performance work systems (HPWS) in enhancing the affective commitment of hospitality employees is examined. The study found work engagement to mediate the relationships between HPWS, perceived organizational support, and affective commitment. Workplace bullying, a highly prevalent phenomenon in the hospitality sector, was found to mediate the relationship between HPWS and affective commitment, while psychosocial safety climate moderated this mediating impact. We will suggest the implications for managing psychosocial work hazards in hospitality organizations.
DOI
10.1016/j.ijhm.2019.102415
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.
Comments
Teo, S. T., Bentley, T., & Nguyen, D. (2020). Psychosocial work environment, work engagement, and employee commitment: A moderated, mediation model. International Journal of Hospitality Management, 88, 102415. https://doi.org/10.1016/j.ijhm.2019.102415