Evaluating our evaluability: Lessons from Ngala, Western Australia

Document Type

Journal Article

Publication Title

Evaluation Journal of Australasia

Volume

20

Issue

4

First Page

212

Last Page

228

Publisher

SAGE

School

School of Arts and Humanities

RAS ID

32313

Funders

Ngala

Comments

Adusei-Asante, K., Bennett, E., Simpson, W., Hindmarsh, S., Harvey, B., & McMeekin, C. (2020). Evaluating our evaluability: Lessons from Ngala, Western Australia. Evaluation Journal of Australasia, 20(4), 212-228. Copyright © 2020 (SAGE). https://doi.org/10.1177/1035719X20971854

Abstract

© The Author(s) 2020. Evaluability assessment focuses on the readiness of organisations to carry out evaluations. Scholars argue that evaluability assessment needs to focus on internal evaluation systems and tools and their capability to measure programmes and services reliably and credibly. Even so, literature on best practice guidelines on evaluability assessment within the context of the not-for-profit sector appears to be rare. We seek to begin to fill this gap by presenting lessons learned from Ngala, Western Australia, when we reviewed the organisation’s evaluation practice and culture in 2018/2019. The Service Model and Outcomes Measurement Audit project assessed the extent to which service models within Ngala aligned with the organisation’s standardised service model and individual service contracts, as well as consistency of outcomes, data collection and reporting practices. Insights obtained from the project and their implications for evaluability assessment practice are discussed.

DOI

10.1177/1035719X20971854

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