Applying the technology acceptance model to understand hospitality management students’ intentions to use electronic discussion boards as a learning tool
Document Type
Journal Article
Publication Title
Journal of Teaching in Travel and Tourism
ISSN
15313220
Publisher
Taylor and Francis
School
School of Business and Law
RAS ID
31547
Abstract
© 2020, © 2020 Informa UK Limited, trading as Taylor & Francis Group. The main purpose of this study is to understand hospitality management students’ perceptions and motivations around using electronic discussion boards as part of their hospitality course delivery. The technology acceptance model was chosen as the key theoretical framework. Thirty-two undergraduates enrolled in a hospitality degree program were interviewed. Results of exploratory research revealed that seven aspects of perceived usefulness, four aspects of perceived ease of use, and five attitudinal features influenced students’ engagement with the electronic discussion board platform. Ease of posting and reflections on course material were the two most common motivational items. These findings have important implications for higher education institutions regarding the use of electronic discussion boards in hospitality and tourism–related coursework.
DOI
10.1080/15313220.2020.1768621
Access Rights
subscription content
Comments
Goh, E., & Wen, J. (2021). Applying the technology acceptance model to understand hospitality management students’ intentions to use electronic discussion boards as a learning tool. Journal of Teaching in Travel & Tourism, 21(2), 142-154. https://doi.org/10.1080/15313220.2020.1768621